we're where better service begins
Strata management is one of the most complex jobs in property. You’re juggling dozens of buildings, hundreds (if not thousands) of owners, endless emails, and impossible expectations. You’re the first to get blamed and the last to get thanked. And the tools? Fragmented, outdated, and built for a different era.
our why
We’ve lived that life.
Our founder, Tom Welsby, was once a strata manager. On a scorching 39-degree day, a pool pump broke and over 100 emails flooded his inbox. That moment sparked the idea: there had to be a better way.
our how
resvu was created to solve the problems traditional systems ignore. The fragmentation, reactivity, burnout, and time lost to constant follow-ups. In a growing market with over 2.8 million community-titled lots in Australia alone, these inefficiencies are frustrating and costly.
our outcomes
We’re here to deliver real outcomes across three key pillars: productivity, client experience, and manager wellbeing
resvu is an end-to-end platform that becomes the operational engine for modern community management. It centralises communication, requests, job workflows, quotes, committee engagement, and resident self-service, all in one place. Built for the management company side, but felt by everyone in the communities.
meet the team
here are the wonderful people that make resvu possible
With a background in accounting, Tom transitioned early into community management, founding resvu to enhance service through technology. An avid fisherman, he also enjoys classic muscle cars and outback adventures with his family.
Known for his calm leadership, Brett balances his roles as a father, football coach, and the office’s coffee guru with a passion for the outdoors and bonfires.
Tony’s 25-year career spans digital transformation in both big and small companies, focusing on enhancing user experience through technology. Off work, he enjoys tennis, golf, and red wine.
Mia enjoys camping, building LEGO with her children, and reading, particularly historical novels about Europe.
Bringing a wealth of experience in mismanaging the time of her parents (Tom & Kylie) Annabelle’s day to day focus generally relates to new business and employee demands, reviewing content (must be colourful) and delivering smiles all day long to her favourite team members.
With a decade of customer success experience, Ben enjoys family time, cooking Italian meals, and cricket.
Passionate about all forms of design, Issy spends her free time gardening, enjoying trying new recipes, or practicing jiu-jitsu.
A culinary enthusiast, Jarrad translates his love for creating dishes into providing top-tier training and customer support.
Angela loves learning new things, from psychology, and early childhood education to graphic design. In her own time, she loves exploring new natural or built places, digital drawing and spending time with family.
Gabe supports our customers with the same calm and care he brought to his past life as a chef. He’s passionate about helping users get the most out of resvu, and in his spare time, he’s building his own video game from scratch.
<p class=”p1″>As an account manager, Rachel brings a thoughtful, people-first touch to every client interaction. When she’s not supporting our customers, you’ll find her with her two kids or experimenting with new baking recipes.</p>
With extensive experience in integration development, Adi enjoys diving into new cultural experiences, tasting diverse cuisines, and supporting those around him.
Johann is our Colombian soccer guru. He loves spending time with his girlfriend and driving around with her in the beautiful Australian countryside.
Wei, our senior software engineer spends the majority of his day on the front-end side of development, and when he’s not working he loves contributing to open-source projects to further sharpen his skills. And if you catch him on a rare break from coding, he loves playing card games like Hearthstone and Balatro.
An enthusiast of new technologies and cultures, Rain’s favourite travel destination is New Zealand, and he’s always ready to offer travel tips.
An avid technology enthusiast and seasoned traveler who loves exploring different cultures. His favorite destination is New Zealand, and he is always ready to share travel tips. As a Software Engineer, Rain enjoys delving into new technologies and bringing fresh perspectives to the team.
Tuan is our junior software engineer, he mainly works on integration and deployment projects. He’s also super in to learning languages. Already fluent in Vietnamese and English, right now he’s dabbling in German and Japanese.
Tuan also has a serious sweet tooth, he’s currently on a mission to create the perfect cheesecake.
our values
one team
we build each other up for success
embrace the journey
we tackle challenges and celebrate progress
act with integrity
we are trustworthy, transparent and reliable
love the customer
our customers are at the centre of everything we do
think & act courageously
we dare to jump in and take action, to use our voices fearlessly and empower others to do the same
