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where better service begins

resvu is the all-on-one CRM platform helping strata companies transform their clients experience by de-fragmenting traditional strata operations and giving managers more time to deliver exceptional value to their owners & committees

book a resvu demo 👀

our process within stratacare is run from start to finish through resvu

Sarah PearsonBranch Manager
the problem

🤯

email inbox chaos

from managing requests to following up on decisions, email makes it impossible to maintain a consistent service

🐌

inefficient decisions

inefficient decision making, jobs get lost, quotes take weeks, owners & committees don’t have visibility.

🗂️

compliance risks

legislative changes are exposing management companies to compliance risks

💸

lack of transparency

without visibility over tickets, manager actions, and job statuses, trust breaks down and reporting needs go unmet.

our solution

we’re solving strata’s inefficiencies

1

streamline ticket management

centralised activities from start to finish of any workflow provide a new level of activity reporting and service credibility
2

centralised committee management

a shared space for committee discussions, quote reviews, approvals, and application voting. keeping decision-making transparent and collaborative.
3

inbox triage

turns emails into tracked requests so managers can action things faster and stress less
4

proactively communicate

send alerts, notices, SMS and push notifications that keep residents and committees informed before they need to ask
5

manage compliance and risk

systemise your compliance and risk workflows. track actions with so you’re always meeting ever evolving regulatory standards
6

transparency builds trust

with full visibility over actions taken, job history, and service delivery. helping management companies source proof for extra services, justify fees, and unlock additional revenue opportunities.
  • centralised dashboard for all tickets across custom workflows

  • one place for teams to track progress, share updates, and stay aligned

  • confidently commit to SLAs backed by workflow data

  • real-time visibility across your entire portfolio

  • reduce inbox clutter and bring structure to service delivery

  • Build and send quotes in just a few clicks

  • track approvals, convert to work orders, and manage the process end to end

  • rebuild and project manage multiple quotes and work orders within a single workflow

  • create committee topics and votes while you wait for quotes

  • send bulk or individual reminders to contractors to keep things moving

  • stay in sync with clients and teams via a shared source of truth

  • central hub for committee discussions, approvals, and collaboration

  • review quotes, vote, and track decisions in one transparent workflow

  • eliminate scattered inbox trails with a structured, auditable process

  • give committees a clear view of progress and outcomes at every step

  • empower lot owners with secure, mobile self-service

  • pay levies, book amenities, and lodge requests from one app

  • receive real-time updates and communications

  • reduce call volumes and emails by giving residents what they need, when they need it

  • work order & quote request management
  • resident hub: events, social clubs & community wall
  • amenity bookings
  • resident management
  • communication: SMS, email, alerts
  • document management

so much lives in a manager’s inbox - with resvu, everything’s visible.

Pascal DeschanelStrata Operations Manager

2025 so far

  • 2745 key & fob transactions processed through stripe
  • 2,199,729 automated notifications sent
  • 17,857 work orders sent
  • 49,199 tickets lodged
  • 2972 committee topics/votes
  • 688,786 emails saved
  • 17,219 hours time back for managers

after just six weeks, this management company have already saved 20,000 emails

“we’ve had zero complaints recorded during the onboarding period, this underscores resident and committee satisfaction with the new system.”

this leading strata management company implemented resvu across 15,000 lots and 223 schemes, achieving measurable improvements in efficiency, oversight, and client satisfaction. from streamlining resident and contractor workflows to enhancing committee collaboration, resvu has helped reduce administrative burden, eliminate email backlogs, and deliver faster outcomes across their portfolio.

we’re making strata management less fragmented, and a lot more human

book a resvu demo below

trust accounting integration

We integrate with StrataSphere

better together

  • lot owner & committee sync
    automatically keep your strata roll and committee data up to date with daily syncs from StrataSphere

  • levy notices & payments
    allow residents to view levy notices and pay fees instantly through your branded app and portal, powered by StrataSphere.

  • document file sharing
    easily share important documents like notices, policies, and meeting files via document categories. files are accessible 24/7 through your branded resident platform.

  • resident data updates
    let lot owners manage their own contact and lot details, reducing admin back-and-forth and improving data accuracy.

  • contractor compliance sync
    when issuing quotes and work orders from resvu, sync your contractor details, along with their compliance status.

frequently asked questions

who is resvu for?

resvu is a B2B SaaS platform built for strata management companies in Australia and New Zealand.

is resvu secure?

securityresvu has obtained SOC 2 compliance and continues to renew this annually. SOC 2 compliance demonstrates resvu’s commitment to the highest security protocols and processes both within the platform itself and operationally.

data hostingall customer data is locally hosted in Australia through AWS environments. AWS provide a premium data hosting and security service infrastructure that allows resvu to offer its customers the best possible performance and data security possible.

how much does resvu cost?

since resvu is an enterprise SaaS solution tailored to each portfolio, there’s no one-size-fits-all pricing. our fees scale based on features, lot volumes, and the needs of your team, but to give you a ballpark, it’s roughly the cost of two coffees per lot per year.

if you’re curious about how resvu could fit into your operations, we’re happy to provide an obligation-free quote.

will resvu replace my trust accounting software?

Nope – resvu doesn’t replace your trust accounting system. It works with it. We integrate with StrataSphere to pull in key data like lot details, contact info, and financials, so your team can access everything they need without jumping between platforms.

do you integrate with my current software?

yes! We integrate with StrataSphere!

We’re also proud to integrate with Stripe to offer your lot owners a secure payment method.